Canvs AI, the leading platform for transforming unstructured customer feedback into actionable insights, today announced its successful completion of the SOC 2 Type II audit for its Canvs AI Platform. Conducted by Thoropass, the certification validates Canvs AI's dedication to the highest standards of data security, availability, and confidentiality across its operations.
This achievement follows the company’s SOC 2 Type I certification in 2024 and represents Canvs AI's ongoing efforts to prioritize trust and transparency in delivering its innovative AI text analysis solutions for enterprise customer experience and consumer insights teams. The SOC 2 Type II certification verifies not only the design but also the operational effectiveness of Canvs AI's controls over an extended evaluation period, ensuring robust safeguards for customer data and services.
“Our SOC 2 Type II certification is another indication of Canvs AI’s commitment to delivering a high-trust AI experience for our customers,” said Jared Feldman, Founder & CEO of Canvs AI. “Enterprise brands rely on Canvs to deeply understand their customers and make better decisions faster; our SOC 2 Type II certifications means that they can also trust that Canvs is committed to the highest standards in data security and privacy compliance.”
The rigorous audit evaluated Canvs AI’s adherence to trust services criteria, including:
- Security: Ensuring systems are protected against unauthorized access.
- Availability: Guaranteeing the platform's uptime and performance meet customer needs.
- Confidentiality: Safeguarding sensitive information from unauthorized disclosure.
- Controls & Monitoring: Ensuring processes are in place for every action including continuous monitoring of infrastructure.
The Canvs AI Platform transforms open-ended text from surveys, social media and online communities, interview transcripts and product reviews into actionable insights that inform customer experience strategies, product innovation, and marketing performance. With SOC 2 Type II certification, Canvs AI reinforces its position as the trusted AI partner for enterprises seeking to bring empathy and data-driven insights in their decision-making.
Canvs AI is a leader in using artificial intelligence to turn unstructured customer feedback into meaningful insights through advanced, AI text analysis. The Canvs AI Platform helps brands gain deeper customer understanding, reduce costs, and accelerate time-to-insight. With a mission to make empathy a strategic differentiator for growth, Canvs AI empowers organizations to drive innovation and enhance customer experiences. For more information, visit canvs.ai.
