Canvs AI, the leading insights platform built for unstructured feedback analysis, is ranked as the #1 text analysis solution for customer satisfaction in the latest Summer 2024 G2 reports, the leading software user review site. Canvs AI was also recognized as the Leader in the G2 Summer 2024 Reports across all major text analysis index categories, including:

• The Relationship Index
• The Results Index
• The Implementation Index
• The Usability Index

"I’m so proud of our ranking as the leading solution in the market because it reflects the real experience and results of the Canvs AI community of customers," said Jared Feldman, Founder & CEO of Canvs AI. “Our leading position in the Results, Implementation and Usability Indices show how important it is for brands to select technology partners that lower the barrier to successfully incorporating leading-edge technologies like generative AI to generate business impact.”

The Summer 2024 reports include numerous customer testimonials that showcase the value of the Canvs AI insights platform:

• Powerful tool to make sense of unstructured customer verbatims: “I love the AI-assisted stories generated by Canvs! It is so easy to use. I can ask the AI feature a question related to my project and data set and it provides a well-written summary. Whether it be related to product attributes, benefits or sentiment, the AI feature is well-developed enough to make sense of my verbatims, in a very short period of time!
• Canvs quickly uncovers insights and easily quantifies the qualitative tailored for our industry: “Canvs has a great AI on its own that is always improving. However, the ability to write rules using easily understandable boolean logic allows the feedback to be categorized exactly the way you want with high accuracy all in one elegant formula.”

The results in the G2 reports are calculated by a proprietary algorithm that factors in real-user satisfaction ratings across various relationship-related, use-related, and implementation-related review questions. To qualify for the Text Analysis category, a product must:

• Import text data from a variety of different data sources
• Use natural language processing to extract insights from the text, including key phrases, language, sentiment, and other patterns
• Provide visualizations for text data

To view these and more of the latest customer reviews on Canvs AI, visit https://www.g2.com/categories/text-analysis?tab=highest_rated. 

To learn more about the Canvs AI platform, take an interactive product tour and request a personalized demo, please visit https://canvs.ai/canvs-ai-platform.