Dive summary:
- Groupon CEO Andrew Mason wrote a sincere and humorous resignation letter after being asked to step down, which he posted publicly with the understanding it would likely leak anyway. [read full memo at Rap Genius]
- Mason opens the memo with a jab at other CEO resignation letters,"After four and a half intense and wonderful years as CEO of Groupon, I've decided that I'd like to spend more time with my family. Just kidding - I was fired today."
- Ben Horowitz and Marc Andreessen, co-owners of large venture capital firm Andreessen Horowitz, provide insight commentary and break down the language used in the memo.
From the article:
"If there's one piece of wisdom that this simple pilgrim would like to impart upon you: have the courage to start with the customer. My biggest regrets are the moments that I let a lack of data override my intuition on what's best for our customers. This leadership change gives you some breathing room to break bad habits and deliver sustainable customer happiness - don't waste the opportunity!"