The original story was here.
Summary: Dell Venue 8 Pro tablet dies a few weeks after buying it. I go through hell trying to get it serviced, more hell, more hell, some social media people try to help, kind of reinforcing the part that bugs me (that baseline service is broken and this shouldn’t require social media cowboys to fix).
Update: They let me know what broke the unit. Know how pretty much everything charges off USB these days? Because I didn’t use the DELL SPECIFIC charger that came with the device (as opposed to the other 3098101984 around my house that I use to charge...
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Update to my Dell Hell Story
Chris Brogan